Terms and Conditions

Service

Dos Inquietos offers a personalized travel advisory and planning service. Our fee covers itinerary design, booking management, and support during the trip.

Advisory fee

The advisory fee varies by destination and is paid in two installments:

• — 50% at the start of the planning process
• — 50% before confirming the final bookings

The fee covers the advisory service exclusively. Hotels, flights, transfers, and activities are additional costs, approved by the client before booking.

Cancellation policy

• — Before itinerary design starts: 100% refund of the fee paid.
• — After the itinerary is delivered: the initial 50% is non-refundable, as it covers the planning work already done.
• — Hotel or flight booking cancellations: subject to each provider's cancellation policy. Dos Inquietos handles the refund request but does not guarantee approval by the provider.

Liability

Dos Inquietos acts as an intermediary between the client and travel service providers (hotels, airlines, local operators).

We are not liable for cancellations, modifications, or issues caused by third-party providers, weather conditions, force majeure events, or changes in immigration policies.

Payments

We accept international credit and debit card payments through secure payment platforms. The payment link is sent via WhatsApp or email.

Privacy

Client personal data (name, email, ID) is used exclusively for trip management and is never shared with third parties beyond the providers required to complete the bookings.

We comply with Australian data protection legislation (Privacy Act 1988).